Case Study Transforming Internal Collaboration for WASCO with Modern Intranet Portal

At Misha Infotech, we specialize in building smart, scalable digital solutions that transform organizational workflows. When the Water and Sewerage Company Inc. (WASCO) of Saint Lucia sought a unified platform to streamline internal communication and employee engagement, our team delivered a customized intranet portal tailored to their unique operational needs. Designed to foster collaboration, improve information access, and enhance team productivity, this solution reflects our expertise in delivering secure, intuitive enterprise platforms for government and public sector clients.

gcsl-due-diligence

Transforming WASCO's Internal Communication with a Smart Intranet Portal

Client Overview

The Water and Sewerage Company Inc. (WASCO), operating under the Ministry of Agriculture in Saint Lucia, plays a crucial role in managing the island’s water supply and sewerage systems. With a legacy dating back to 1965, WASCO has grown into a multi-departmental utility provider responsible for the conservation, distribution, and proper utilization of water resources across the island.

radials

The Opportunity

As WASCO’s operations expanded, so did the complexity of internal communication. Fragmented information sharing, siloed departments, and lack of real-time collaboration tools were affecting operational efficiency. Recognizing the urgent need for a unified digital platform to modernize internal workflows and employee engagement, WASCO partnered with Misha Infotech to build a feature-rich Intranet Portal tailored to their organizational ecosystem.

The Challenge

Despite its critical role in national infrastructure, WASCO lacked a centralized digital hub for employees to communicate, collaborate, and access information. The challenges included:

  • Delays in organization-wide announcements and updates
  • Limited tools for employee engagement and recognition
  • Inefficient management of internal requests like leave and surveys
  • No centralized repository for documents and knowledge assets
  • Lack of employee insights, analytics, and accountability

Our Solution: The WASCO Intranet Portal

Misha Infotech designed and delivered a custom-built Intranet Portal that serves as the digital heartbeat of WASCO’s internal operations. Built on secure and scalable technologies, the portal was crafted to foster real-time interaction, seamless information flow, and a stronger organizational culture.

Key Features Delivered:

  • Instant Messaging & Communication Hubs:  Real-time messaging for teams and departments
  • Knowledge Base & Document Library:  Centralized access to company documents, policies, and FAQs
  • Employee Directory & Profiles:  Simplified contact discovery and peer collaboration
  • Announcements & News Section:  Dynamic space for posting latest updates and memos
  • Birthday & Work Anniversary Recognition:  Automated employee celebration features
  • Polls & Surveys:  Tools for employee feedback and engagement
  • Q&A Forums  Interactive section for clarifying policies or submitting queries
  • Advanced Search & CMS  Find anything from team info to company files quickly
  • Push Notifications:  Ensure critical updates are never missed
  • Intranet Analytics:  Track user engagement and platform utilization
  • Role-based Security & Audit Trail:  Secure access control and activity logs

Company Insights

A global leader in next-generation digital service

2+

Years in the industry

100+

Successful Projects

5+

industries Served

20%

Repeat Customer Rate

Visuals

Applied Technologies

reactjs
webix
webix
mysql
mysql

Impact & Results

Since its launch, the WASCO Intranet Portal has redefined how internal communication works within the organization. The success of the WASCO Intranet Portal highlights Misha Infotech’s expertise in crafting tailored enterprise solutions for government and utility sectors. By combining technical excellence with user-centric design, we helped WASCO foster a collaborative, efficient, and empowered digital workplace.

  • 50% reduction in time spent searching for documents and internal info
  • Real-time communication improved departmental alignment and decision-making
  • Boosted employee morale through transparent recognition and participation
  • Improved security and compliance through role-based access and audit tracking
  • Data-driven insights into employee activity and portal usage

Client Feedback

"The Intranet Portal has revolutionized how we communicate and collaborate at WASCO. It’s now easier to engage with our teams, share knowledge, and build a connected workforce. Misha Infotech delivered exactly what we needed."

— IT Administrator, WASCO
CLICK TO SPEAK TO OUR WEB DEVELOPERS TODAY

Kickstart your project with us and develop a high-performing websites that delivers seamless user experiences and drives real business results.

HIRE WEB DEVELOPERS

Hire Skilled Developers For Quality App Development

Over 1000+ Satisfied Clients and Growing

Once you let us know your requirement, our technical expert will schedule a call and discuss your idea in detail post sign of an NDA. All information will be kept confidential. Misha Infotech is brining your business on mobile to start with your own on demand business and give your customers ease and convenience.

Schedule a Call with
Sales Team USA: +1 (415) 226-6378
Sales Team INDIA: +91-(120)-4290249
Email us at: info@mishainfotech.com

databricks app-futura google-partner azuren
rojarpay logo