In the software lifecycle, nearly 70% of the cost goes into Application Support & Maintenance activities.
Research suggests that large enterprises spend an average of 73% of their IT budget on software application maintenance of existing system.
Clearly, Application Management presents high potential for cost savings in global enterprises.
Misha Infotech's expertise in software application maintenance and support has seen a long list of partnerships with fortune 500 customers for more than a decade, we offer a cost effective solution to customers through.
- Focus on performance measures and continuous improvement besides Service Level Agreements (SLAs)
- Timely resolution of issues and root cause analysis of each issue
- Established support matrix offering Help Desk services and
- Multi-level maintenance process using a Corrective, Preventive, Adaptive & Perfective approach
Misha Infotech has developed a high level of competency in providing Support for IT Operations remotely for many global corporations.
We have a unique and proven Application Management Methodology to ensure:
- Efficient knowledge transfer from existing staff
- Effective take over of Application support
- Smooth & transparent operations
- Cost effective services
- Service is in line with SLAs